What’s “Personal” About an App?
As any PersonalRX patient will tell you, our pharmacy encourages phone calls and human connection first and foremost. While human interaction is paramount, there are many good reasons why we are incredibly proud of our app, RX2 Mobile. Here are a few:
- Easy registration process. New users can begin or complete the patient registration process. Either way, a member of our onboarding team is always available to assist – and in when someone registers online – we will always proactively reach out to ensure that we have everything we need to provide excellent pharmacy services.
- Medication reminders. One of the first features that inspired us to create RX2 Mobile in the first place. As a pharmacy that provides medications in dose packs, we already know which times of day our patients need to be reminded to take their medicine. That being the case, our med reminder feature need only be “enabled” – not programmed to begin doing its job. Whether our patient chooses to receive a text message, a phone call or a nudge from “Alexa” (our app is integrated with Google Echo) – that’s a personal choice.
- Invite a caregiver. RX2 Mobile gives patients the opportunity to share their medication list and pharmacy account info with caregivers, health professionals and advocates – keeping everyone in sync.
What’s personal about PersonalRX is the attention we provide each patient and those who care for them.
Each patient can enjoy the features of RX2 Mobile without knowing how set anything up because someone at the pharmacy is happy to do if for them.
Our staff can enable medication reminders on your account, and the next thing you know, you’re getting notified when it’s time to take your next dose. The same holds true for inviting a caregiver or advocate to access the pharmacy account – or sharing a current med list with a health professional.
And patient registration is typically something that’s done with the help of a patient care representative.
As we say about RX2 Mobile, it’s a “really nice to have” – but there’s no substitute for compassionate human assistance.