Terms & Conditions
DGN Pharmacy, Inc. and PersonalRx™ — DGN Pharmacy, Inc. is not an internet or online pharmacy. All prescriptions filled by us require a proper prescription form submitted by your physician directly to the pharmacy. Prescriptions may be mailed, faxed, phoned or electronically sent directly to our pharmacy by prescribers. Patients, caregivers, family members may only mail or deliver original prescriptions to our pharmacy.
Your use of the PersonalRx.com website constitutes your agreement to be bound by these terms and conditions. If you do not agree to these terms, please do not access or use this Site. “Content” refers to any materials, documents, images, graphics, logos, design, audio, video and any other information provided from or on our website, including trademarks, service marks and logos. We may, at any time change the Site and these terms and conditions. Your use of the Site following any such change constitutes your acceptance of such change. For this reason, we encourage you to review these Terms and Conditions whenever you use the Site.
Trademark and Copyright Notice. All of the Content on the Site is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by DGN Pharmacy, Inc. or one of its affiliates or by third parties who have licensed their materials to us.
Use. You may use the Content of the Site only for your personal, noncommercial use. The Content is for informational purposes only and is not a substitute for professional medical advice, diagnosis and treatment. We do not provide medical advice and suggest you consult your healthcare provider with questions concerning any medical condition.
Copying, downloading, reproducing, modifying, publishing, distributing, transmitting, transferring or creating derivative works from the Content without the prior written consent of DGN Pharmacy, Inc. is strictly prohibited. We hereby grant permission to you to download, print and store selected portions of the Content for your own personal, non-commercial use. You can not copy or post the Content on any network computer or broadcast the Content in any media, and you can not modify or alter the Content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. DGN Pharmacy, Inc. reserves complete title and full intellectual property rights in any Content you download from the Site.
Links to Third Party Sites. This Site may contain links to Sites owned or operated by third parties. Such links are provided for your reference only and we do not control such Sites and we are not responsible for their content. We reserve the right to terminate a link to a third party Site at any time and the fact that we provide a Link does not mean that we endorse, authorize or sponsor that Site.
Comments. We welcome your comments, notes, messages, ideas, feedback, suggestions or other communications (collectively, “Comments”) concerning the Site, which shall be and remain the exclusive property of DGN Pharmacy, Inc.. Your submission of any such Comments shall constitute an assignment to DGN Pharmacy, Inc. of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. DGN Pharmacy, Inc. will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, only send us comments which you desire to assign to us.
Providing Information to Us. By submitting this registration and credit card information, you acknowledge and assume responsibility and grant authorization for DGN Pharmacy, Inc. to charge your credit card. You also acknowledge responsibility for the cost of any medication not covered by your insurance company, for any medication that DGN Pharmacy, Inc. cannot obtain reimbursement for, as well as any co-payments, deductibles and charges for requested OTC/Sundry items which you agree will be billed to your credit card by DGN Pharmacy, Inc. You authorize DGN Pharmacy, Inc. to contact your insurance company for insurance verification, billing, and collections for all of your medications that DGN Pharmacy, Inc. dispenses. As per the HIPAA Agreement all personal information received will be solely maintained for the purposes of dispensing prescriptions and insurance collection. You further agree that medication will be delivered, as ordered, for the term and duration of your school, camp, group or other program term unless discontinued. Such directions to discontinue medication shall be forwarded to us immediately in writing from the appropriate person (Physician, parent, patient, program nurse etc. and well in advance of the usual and customary delivery of the medication for the program indicated or home delivery). If the medication is for a specific program and is ordered on an as needed basis the program nursing staff will indicate if the medication is no longer needed and should not be filled for a particular period or time frame.
By accessing and using this Site, you agree that your access and use is subject to these terms and conditions as well as applicable laws, as governed and interpreted pursuant to the laws of the State of New Jersey. Any litigation arising out or in connection with your use of this Site shall be exclusively in the state or federal courts located in Bergen County, New Jersey. Our failure to insist upon strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right.
If any part of this agreement is ruled to be unenforceable, then such part shall be limited or eliminated to the minimum extent necessary, with the remainder of agreement remaining in full force and effect. The terms and conditions constitute the entire agreement between us governing your use.
DISCLAIMER. OUR WEBSITE CONTENT IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMITTED BY LAW, DGN PHARMACY, INC. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FOR ANY MERCHANDISE OFFERED ON THIS SITE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.
DGN PHARMACY INC. SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THIS SITE. DGN PHARMACY, INC. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS SITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT THE PERSONALRX.COM WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.
DGN PHARMACY, INC. DOES NOT ENDORSE OR MAKE ANY REPRESENTATIONS OR WARRANTIES ABOUT THE OPTIONS OR OTHER SERVICE OR DATA YOU MAY ACCESS, DOWNLOAD OR USE AS A RESULT OF THE USE OF THE INFORMATION CONTAINED ON THIS SITE, OR ABOUT ANY THIRD PARTY SITES YOU MAY LINK THROUGH THE PersonalRX™.COM SITE, WHICH LINKS ARE PROVIDED FOR CONVENIENCE ONLY.
DGN PHARMACY, INC. MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE CONTENT OF THE MATERIALS ON THIS SITE FOR ANY PURPOSE AND SHALL HAVE NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT.
IN NO EVENT SHALL DGN PHARMACY INC, ITS AFFILIATES OR ANY OF THEIR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS SITE, THE CONTENT OF THIS SITE, THE DELAY OR INABILITY TO USE THIS SITE OR OTHERWISE ARISING IN CONNECTION WITH THIS SITE, WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF DGN PHARMACY INC. HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SUCH LIMITATION SHALL NOT BE APPLICABLE TO YOU.
YOUR USE OF THE PERSONALRX.COM SITE IS AT YOUR SOLE RISK AND IF YOU ARE DISSATISFIED WITH THE PERSONALRX.COM SITE, ITS CONTENT OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PERSONALRX.COM SITE.
Thank you for visiting PersonalRX. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time All orders are typically processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If there will be a delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Orders are typically sent via FedEx Standard, Two Day or Overnight. Orders may also be sent via UPS or United States Post Office.
As part of our standard service, there is no charge for shipping costs. Shipping charges may be incurred for special orders that fall outside the scope of our standard service.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
PersonalRX ships to addresses within the United States.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
If your package arrives damaged, please contact us with an assessment of whether or not the contents are safe for consumption. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We do not ship outside the United States.
Our pharmacy fills medication orders so no returns are allowed. If anything is incorrect, please contact us and we will make arrangements for correction at our expense.
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Mail Service Pharmacy 01/01/2026